Seattle Neck and Back Pain Clinic (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner.
Information We Collect
We may collect personal information including your name, phone number, email address, and other contact details when you:
- Fill out forms on our website
- Schedule appointments
- Communicate with our office
How We Use Your Information
Your information may be used to:
- Send appointment reminders and confirmations
- Provide patient care and customer support
- Send billing notifications
- Send occasional marketing or promotional messages
SMS Communications
By providing your phone number, you consent to receive SMS text messages from Seattle Neck and Back Pain Clinic, including appointment reminders, patient care updates, billing notifications, and occasional marketing messages.
Message frequency may vary. Message and data rates may apply.
Opt-Out and Support
You may opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact us through our website or office.
Data Sharing and Privacy
We do not sell, rent, or share your personal information with third parties for marketing or promotional purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Cookies
Our website may use cookies to enhance your browsing experience and improve website functionality.
Embedded Content
Pages on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves as if you visited those websites directly and may collect data about you.
Data Retention
We retain personal information only as long as necessary to provide services and comply with legal obligations.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse.
Terms and Conditions
For more information, please review our Terms and Conditions.
Cookies
Third-party cookies and tracking technologies
The cookies described above are set by Seattle Neck and Back Pain Clinic itself. This part explains what else is stored on your device, what information leaves this site as you use it, and who receives it.
A cookie is a small file a site stores in your browser. This also covers the other techniques that do the same job — local storage, tracking pixels, and scripts embedded from other companies. They are all treated the same way here.
Information collected as you browse
When your browser loads a resource from another company, that request necessarily reveals your IP address, the type of browser and device you are using, and the address of the page you were reading at the time. That is true of every embedded map, video, booking widget, font and analytics script, and it happens whether or not you interact with it.
Categories
Strictly necessary. Session handling, security, and the record of the choice you make about this policy. These are never optional and nothing here is sent to another company.
Functional. Features you would notice the absence of — embedded maps and video, appointment booking, translation, and spam protection on forms.
Analytics. Measures which pages are read and how people move through the site, so it can be improved.
Marketing. Advertising, retargeting and working out which campaigns brought people here.
Companies that receive data
Replace this paragraph with the list of services this site actually uses. The Discovered screen in the site administration lists every off-domain host the site has been seen reaching, which is the accurate starting point. Name each company, say what it is for, and link its own privacy policy.
Your choices
Every browser can block or delete cookies, usually under Privacy or Site settings. Blocking them wholesale will stop parts of this site working. You can also reopen this site's own notice at any time:
Cookie disclosure last reviewed: August 14, 2026. Update this date whenever the list of companies above changes.