By opting in to receive SMS messages from Seattle Neck and Back Pain Clinic (“we”, “us”, “our”), you agree to the following Terms and Conditions.
1. SMS Messaging Service
By providing your phone number, you consent to receive SMS text messages from Seattle Neck and Back Pain Clinic, including but not limited to appointment reminders, confirmations, patient care communications, billing notifications, and occasional marketing messages.
2. Message Frequency
Message frequency may vary depending on your interaction with our services. Typically, you may receive up to 4 messages per month.
3. Message and Data Rates
Message and data rates may apply depending on your mobile carrier’s pricing plan. Seattle Neck and Back Pain Clinic is not responsible for any charges incurred.
4. Opt-In Consent
By opting in, you confirm that you are the owner or authorized user of the mobile number provided and that you consent to receive SMS messages from us.
5. Opt-Out Instructions
You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS communications from us unless you opt in again.
6. Help and Customer Support
If you need assistance, reply HELP to any message or contact our office directly.
7. Privacy Policy
Your personal information will be handled in accordance with our Privacy Policy.
8. Data Usage
We use your information solely for communication related to your care, services, and relevant updates. We do not sell or share your personal information with third parties for marketing purposes.
9. Service Availability
SMS message delivery is subject to your mobile carrier’s network availability. We are not responsible for delayed or undelivered messages.
10. Liability
Seattle Neck and Back Pain Clinic is not liable for any delays, failures, or errors in message delivery, or for any charges incurred by your mobile carrier.
11. Changes to Terms
We may update these Terms and Conditions at any time. Updates will be posted on this page with the revised effective date.
12. Contact Information
If you have any questions about these Terms and Conditions, please contact Seattle Neck and Back Pain Clinic directly through our website or office.