Seattle Neck and Back Pain Clinic (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner.

Information We Collect

We may collect personal information including your name, phone number, email address, and other contact details when you:

  • Fill out forms on our website
  • Schedule appointments
  • Communicate with our office

How We Use Your Information

Your information may be used to:

  • Send appointment reminders and confirmations
  • Provide patient care and customer support
  • Send billing notifications
  • Send occasional marketing or promotional messages

SMS Communications

By providing your phone number, you consent to receive SMS text messages from Seattle Neck and Back Pain Clinic, including appointment reminders, patient care updates, billing notifications, and occasional marketing messages.

Message frequency may vary. Message and data rates may apply.

Opt-Out and Support

You may opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact us through our website or office.

Data Sharing and Privacy

We do not sell, rent, or share your personal information with third parties for marketing or promotional purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Cookies

Our website may use cookies to enhance your browsing experience and improve website functionality.

Embedded Content

Pages on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves as if you visited those websites directly and may collect data about you.

Data Retention

We retain personal information only as long as necessary to provide services and comply with legal obligations.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse.

Terms and Conditions

For more information, please review our Terms and Conditions.